Terms and Conditions | One Beyond

Terms and Conditions – Pay Monthly Bundles

ONE BEYOND LTD - Company number: 09852874

1.1 The parties:
In the Terms and Conditions set out here, when we say “One Beyond”, “we”, “our” or “us” we mean One Beyond Ltd. When we say “you” or “your” we mean you, our customer. When we say our “Service” or “Services” we are referring to the monthly services that we are providing to you.

The following documents are part of the agreement you have with us:

  1. This document (Terms and Conditions)
  2. “The Pay Monthly Fair Usage Policy”
  3. Our latest policy describing how we collect and use your information “Pay Monthly Privacy Policy”
  4. Our “Price List” for the Service

You can find our Price List, Privacy Policy and Fair Usage Policy on our website at www.OneBeyond.co.uk.

1.2 Definitions:
Throughout this Agreement various words starting with a capital letter have a defined meaning, eg. “Services”. Below is set out what these defined words mean.

Additional Services means optional Services, hereunder Roaming, access to Premium Rate Number or Content, which are chargeable at the applicable rate.

Agreement means the T&C’s set out.

Agreement means these terms and conditions and the Charges and other details in our Tariff Table that apply to your account. Additional terms may apply to Additional Services or any promotional or special offers but we will notify you of these before they apply.

3.0 Complaints and dispute resolution:
We aim to provide you with the highest quality of service. If you are unhappy with any aspect of the Service then please contact customer services. You can find details of our complaints and dispute handling procedures in our customer complaints code.

3.1 Other matters
We may wish to transfer all or a part of our rights or responsibilities under this agreement to someone else without obtaining your consent. You agree that we may do so provided that the transfer does not significantly disadvantage you. After we notify you of the date of the transfer, your only rights under or in connection with this agreement will be against that other person and not us. You must contact customer services if you want to transfer your agreement to someone else and you can only do so if we have agreed that you can in writing. We will send you notices by post, voicemail, text or other form of electronic message. We will assume that you have received them 48 hours after we have sent them.

If any court or other competent authority finds any of the terms of this agreement to be invalid or unenforceable, the other terms of this Agreement will not be affected.

This Agreement is governed by and interpreted in accordance with the laws of England and Wales (or the laws of Scotland if you live there, or the laws of Northern Ireland if you live there). Any dispute arising in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of England and Wales unless you choose the courts of your home in Scotland or Northern Ireland.
Date last updated: April 2016